Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.7
Location
8.0
Service
9.0
Dining
7.7
Guest reviews
8.0/10
based on 3 review
9.1
9.1/10based on 223 review
Patrick
United States of America,
January
2024
8.2/10
I had a wonderful stay at the hotel. The location was fantastic, just a short 3-minute walk from the main plaza. The rooms were clean and comfortable, although I wish they had a fridge and a microwave for more convenience. The service was top-notch, with very helpful and friendly staff. However, the large red letters 'Permanently Closed' in Zapotlanejo were a bit off-putting.
Rooms
8.0
The rooms were clean and comfortable, but lacking a fridge and a microwave for added services.
Service
9.0
The service was exceptional, with very helpful and friendly staff.
Location
9.0
The hotel's location was excellent, just a short 3-minute walk from the main plaza.
Dining
7.0
I didn't have dining at the hotel, but they serve delicious Neapolitan pizza.
Facilities
8.0
The facilities were good, no comments provided on this aspect.
Derek
United States of America,
December
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were clean and cozy, and the staff was very helpful and friendly. The location was convenient with easy access to the main plaza, but unfortunately, finding out that the restaurant was closed was a bit disappointing.
Rooms
8.0
The rooms were clean and comfy.
Service
9.0
The service was fantastic. The staff was very helpful and friendly, making my stay enjoyable.
Location
7.0
The location was great, just a short 3-minute walk from the main plaza, but the confusing 'Permanently Closed' sign outside the hotel was a bit off-putting.
Dining
7.0
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Shirley
United States of America,
December
2023
8.2/10
The hotel was conveniently located just a short 3-minute walk from the main plaza with easy access to various amenities, but the large red sign 'Permanently Closed' in Zapotlanejo was a bit misleading. The rooms, though lacking a fridge and microwave, were still cozy and inviting. The service was exceptional with very helpful and friendly staff. The hotel offered a selection of aged USDA prime steaks in the dining area, a real treat for meat lovers.
Rooms
7.0
The rooms, although missing a fridge and a microwave, were cozy and inviting.
Service
9.0
The service was exceptional with very helpful and friendly staff.
Location
8.0
The hotel was conveniently located just a short 3-minute walk from the main plaza with easy access to various amenities, but the large red sign 'Permanently Closed' in Zapotlanejo was a bit misleading.
Dining
9.0
The hotel offered a selection of aged USDA prime steaks in the dining area, a real treat for meat lovers.
Facilities
8.0
The facilities were well-maintained, allowing for a comfortable stay.